Creative Thinking: Innovative Solutions to Complex Challenges

October 24–25, 2016

April 26–27, 2017

September 13–14, 2017


2016 tuition: $2,600
2017 tuition: $2,700

Two-day seminar on enhancing personal and organizational creativity

The most successful executives are inspiring leaders, smart strategists—and creative thinkers. Across every business function, creativity is central to solving complex problems, developing new strategies, facilitating innovation, and driving change within the organization.

This two-day program focuses on how to build a competitive advantage by fostering a creative culture that sparks inspiration, collaboration, and innovation. As you examine the creative process at work in real-world business scenarios, you will learn how to craft innovative solutions to complex business problems. The program also features a team exercise that puts your new skills and creative mindset to the test as you tackle a critical challenge facing your company.

Why you should attend

  • Solve business problems and make better decisions through creative thinking
  • Gain practical tools for incorporating creative thinking into day-to-day processes
  • Harness your team’s collective abilities to produce innovative solutions and strategies
  • Approach business challenges with greater confidence and achieve better results
  • Learn how to implement and manage the creative process across all domains

Program highlights

  • Fostering a culture that values, nurtures, and rewards creative solutions
  • Implementing a methodology that overcomes barriers to innovative thinking
  • Reframing problems, making new connections, and challenging assumptions
  • Using questions to brainstorm and solve business problems more effectively
  • Generating, testing, and enhancing new ideas, strategies, and techniques

Who should enroll

This program is ideal for general managers, functional leaders, or consultants who want to:

  • Design innovative solutions to tough business challenges
  • Improve their decision making by developing a creative mindset
  • Lead change management initiatives with greater confidence
  • Strengthen their team’s creative problem-solving skills
  • Spark brainstorming and collaboration across all functions


Anne Manning

Anne Manning

Anne Manning is a founding partner of Drumcircle, an insights and innovation firm, and an Innovation Fellow with She brings over 25 years of experience working with senior executives at Fortune 500 firms, providing counsel in strategy, marketing insights, communications, innovation, and creativity. Much of her work has focused on infusing marketing and communications planning with an empathetically based customer focus that results in long-term brand commitment and loyalty.

Manning is also an experienced and successful facilitator, who integrates the tools and techniques of creative problem solving and design-thinking tools and techniques into her engagements.

Manning’s current research and project work focuses on the application of creative thinking processes to solve organizational challenges, with the goal of infusing market planning with innovative thinking. She has also led training sessions in creative thinking, innovation and insight development.

She earned a master of science degree at the Center for Creativity and Change Leadership at Buffalo State College. As a recent voyager on Semester at Sea, she traveled the world and worked with George Kembel, the founder of Stanford’s She also worked with students and established social entrepreneurs who are tackling complex global challenges, like the need for clean water, education, and safety in third world countries.

Prior to Drumcircle, Manning was a founding partner at Sherbrooke Partners, a boutique management consultancy focused on strategy and leadership development and a founding partner at Manning + Associates, a market research firm. She started her career working in account management at leading ad agencies in New York and Boston.

Susan Robertson

Susan Robertson

Susan is an innovation expert—a speaker, author, trainer, and consultant—with a specialty in facilitating customer-centered innovation.

Prior to her consulting career, Susan created new products for Gatorade, the Batman and Star Wars toy lines, Sunbeam Appliances, Fruit of the Loom, Quaker Rice Cakes, Calgon, Sucrets, and Kibbles ’n Bits. In her 15 years of consulting, she has worked with a broad array of Fortune 500 clients, and has deep experience in multiple industries.

She is a senior faculty member at the Creative Problem Solving Institute, where she teaches and trains creative problem solving and innovative thinking. She was a keynote speaker at the NASA John F. Kennedy Space Center Innovation Expo, and has trained and facilitated in numerous countries around the world, including South Africa, Italy, South Korea, Sweden, the U.K., China, France, Brazil, Mexico, and Greece.

Susan is on the board of the Creative Education Foundation, an international nonprofit whose mission is to foster creative thinking and innovation. Susan is also a volunteer mentor with Take Stock in Children, a program designed to enable disadvantaged youth to break out of the trap of poverty.